UNABLE TO INSTALL OR ACTIVATE SAGE 50—U.S. EDITION VERSIONS 2019 AND OLDER

Due to a recent update with the Pervasive Database engine the below notification will be sent to Sage 50 customers on version 2017 through 2019.

Summary of issue being addressed: Pervasive is no longer providing keys to activate older versions of their product. This impacts Sage 50 US 2013 thru 2019. Customers are able to use the product so long as they do not update their hardware, operating system (to major version), or add new installs. Sage 50 US 2019 and older are unsupported versions and we will not be releasing an update for these products.

Notification:

Due to a third-party database component that is no longer supported, you will be unable to reinstall or reactivate Sage 50 US versions 2013 through 2019. For example, should you upgrade hardware and then attempt to reinstall Sage 50 US versions 2013 through 2019, the reinstallation will be unsuccessful.

Resolution:    

To avoid disruption to your  business or education program, we strongly recommend you upgrade to the latest supported version of Sage 50. It can be downloaded here:  Sage 50—U.S. Edition: Download Portal.

To purchase the latest version of Sage 50—U.S. Edition, please contact   Sales at (032) 266-9215. For more information, refer to Sage Knowledgebase article: Unable to install or activate Sage 50—U.S. Edition versions 2019 and older.

Thank you,

Sage